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Unwrapp’d provides refunds only for defective products purchased directly from our website If you purchased our products from a retailer, you must return the product to the retailer subject to the terms and conditions of the retailer’s return and refund policy. Unwrapp’d has the sole and exclusive right to determine if a product is defective. If the product is deemed by Unwrapp’d as defective, we will refund the purchase price to the credit card on file. 

Refund Window

You have 10 days from the date your product is delivered to request a refund. After that, we will not be able to process a refund request. 

Once your refund is approved, we will credit your account within 14 days of the approval date. This will show on your next statement, depending on the issuing bank and/or billing cycle.

How to Request a Refund

Please send an email to with your order number, and we will respond within 24 hours with further details and instructions. 

Shipping Charges: Unfortunately, we cannot refund shipping charges.

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